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Frequently asked questions

How long do most repairs take?

Most diagnostics are completed within 24 hours, and the majority of repairs are ready within 2–3 business days depending on parts availability.

Do you offer on-site support?

Yes. For networking, CCTV and managed-IT clients we provide on-site visits across Sunyani and the wider Bono Region, plus remote support for quick fixes.

What does a maintenance plan include?

Scheduled preventive maintenance, priority response, monitoring and discounted parts — tailored to the size of your fleet or premises.

How do I reach emergency support?

Call or WhatsApp our support line on 0204397757 during business hours, or use the emergency contact on your service contract for after-hours critical issues.

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